Job Opportunity at Bestway Cement: Hiring “Customer Service Representative” at Islamabad || Apr-2026
Latest Job Opportunity at Bestway Cement Limited
Bestway Cement Limited-BCL, founded in 1992 is a concern of its parent Bestway Group UK and also Pakistan’s largest cement manufacture
BCL is looking for a qualified professional for the position of Customer Service Representative at Islamabad.
Details are as follows:
Position Title: Customer Service Representative
Location: Islamabad
Position Purpose:
This position is responsible for dealing with enquiries from retailers, sales force, general public, UK Head Office, colleagues and suppliers.
Qualification and Experience:
- Bachelors from HEC recognized University.
- 03 to 06 years of relevant experience.
Specific Requirements:
- Excellent customer service skills.
- Excellent communication skills, should be fluent in spoken English.
- Previous call center experience for both inbound and outbound calls.
- Maintain high levels of accuracy and detail.
- Good working knowledge of MS office.
- Comfortable to work from 01 p.m to 10 p.m.
Job Description:
- Provide support on telephone and e-mail to retailers, sales force, general public, UK head office, colleagues and suppliers.
- Raise support tickets to enable tracking and resolution of customer requests within set KPI’s.
- Work with key functions to resolve issues.
- Make targeted outbound sales calls to retailers.
- Capture and place orders for stock on the retailers behalf.
Last Date to Apply: 01 May, 2026
