Zong Hiring “Business Account Manager” at Lahore || Sept-2025
Latest career opportunity at Zong CMPak Ltd.. – driving digital transformation in Pakistan.
China Mobile Pakistan (CMPak), a subsidiary of China Mobile Communications Corporation, is one of the country’s leading telecom providers, serving over 26 million subscribers nationwide. With an expanding 4G network covering more than 100 cities, Zong is at the forefront of Pakistan’s digital growth, committed to innovation and high-quality data services.
Zong is currently hiring a qualified and experienced professional for the role of Business Account Manager, based in Lahore.
Details are as follows:
Position: Business Account Manager
Location: Lahore
Job Purpose:
- To speed up Mobile data, Business & Enterprise Solutions & GSM business in the region.
- Portfolio growth & retention.
Qualification and Experience:
- Candidate must have a minimum of a Bachelor’s Degree. However MBA degree will be preferred
- 2 to 3 years experienced required.
Required Skills:
- Team Leadership Skills.
- Time Management Skills
- Analytical, Negotiation, Relationship building & Customer engagement skills.
- Excellent communications skills in English & Urdu, with a clear, confident and articulate telephone manner.
- Written communication skills, must be able to write professional emails for internal & external customers.
- Problem solving & customer engagement approach.
- Innovative & proactive, self-motivated & flexible.
- Proficiency in Microsoft Office Suite
Skills – Job Specific:
- Key Account Management experience in Telecom, ICT, Banking & FMCG will be preferred.
- Able to compare telecom operator packages & able to show the comparative advantages to customers.
- Specializing in Portfolio Management & Collection.
- Good with numbers, price comparisons & ability to drive retention & new business in the Corporate market.
- Good market reach & having relationships with business groups in Lahore.
Special Requirement:
- 2 or 3 year experienced required DICT/Cloud for newly launched Cloud services.
Job Responsibilities:
New Business Development:
- Meeting Monthly Sales Targets regarding Revenue Addition of an X amount through different products in GSM/Fixed Data/Cloud/International Business segments.
- Responsible for gross adds in the existing base for a full range of voice, mobile data, and ESS solutions to the client base.
- Seeking new business ventures.
- Developing customized solutions for the corporate sector.
- Ensuring the clearance of outstanding amounts from existing customers.
- Developing customized solutions for the corporate sector.
- Meeting monthly assigned sales targets.
- Exploring and driving new growth avenues through an existing client base.
Customer Retention/CHURN:
- Prevention, Retention & churn management for assigned portfolio.
- Meet the assigned churn targets.
- Contract renewals, negotiations, comparative analysis with customers & coordination with HQ product & channel teams.
- To retain, service & grow large & SME accounts.
- Achievement of assigned regional sales & service targets.
- Coordination with regional & HQ teams for proposals, contracts, business cases & customer complaints.
- Responsible for providing monthly invoices to the tagged portfolio & billing collection management.
- Timely identification of problems and duly managing customer service establishments that lead to new referrals.
- Revenue assurance as per management’s assigned targets.
- Ensure smooth customer handling and customer experience management.
Last Date to Apply: 11 September, 2025
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