Job Opportunity at Zong: Hiring “Senior Executive Sales Operations” at Islamabad || Dec-2025
Latest job opportunity at Zong CMPak Ltd. – Hiring “Senior Executive Sales Operations”
China Mobile Pakistan (CMPak), a subsidiary of China Mobile Communications Corporation, is one of the country’s leading telecom providers, serving over 26 million subscribers nationwide. With an expanding 4G network covering more than 100 cities, Zong is at the forefront of Pakistan’s digital growth, committed to innovation and high-quality data services.
Zong is currently hiring a qualified and dynamic professional for the role of Senior Executive Sales Operations, based in Islamabad.
Details are as follows:
Position: Senior Executive Sales Operations
Location: Islamabad
Job Purpose:
- Ensure timely support to region for franchise operations which include but not limited to : Induction, Replacement, Termination, Credit issuance, Credit Clearance, Security cheque Management
Qualification and Experience:
- Minimum of Bachelors degree however Master in Business will be preferred
- Preferably up-to 3 years of experience
Required Skills:
- Takes Ownership
- Strong Follow up Skills
- Team Management
- Effective problem Solving Skills
- Interpersonal & Communication Skills Self Motivated and confident
- Time & Stress Management
- Detailed Understanding of Telecommunication Sales Eco system
- Well versed with sales operation
- Expertise and domain level knowledge in process development and risk mitigation
Job Responsibilities:
- Processing all franchise cases(New Inductions and replacement). Major steps include Interview scheduling, Commercial committee initiation, Agreement Preparations and token device management
- Processing of Final Settlement of Resigned and Terminated Franchises with the help of Finance & Region. Strong coordination with the stakeholders for timely completion of process with in SLA
- As per the regional request along with the RGM approvals, we provide our support for issuing of warning and penalty letters through legal department
- Issuance of Weekly & Other Holidays credit to all franchises with the help of finance (following the regional requirements). This includes all credits i.e. ZL, MBB, Handsets, Scratch cards and alternate channels
- New cheques activity is conducted yearly in coordination with region to ensure that Franchise cheques with CMPak which are approved by Finance Treasury team and legal team
- Strong follow-up with the regional teams it is to ensure that all the assigned credit i.e. weekly, EID, other holidays must be cleared with in the stated time
- Responsible for refinement of all kind of operations systems in order to increase efficiency either automation or process refinements
- Coordination with Finance, Legal, Regulatory, IT
- Internal Audit/ Fraud Management case investigation and feedback
Last Date to Apply: 11 December, 2025
