Job Opportunity at HBL: “Regional Recovery Manager” at Islamabad || Nov-2025
Latest Job Opportunity at HBL – Pakistan’s leading Bank
HBL, Pakistan’s leading Bank, was the first commercial Bank to be established in Pakistan in 1947. Over the years, HBL has grown its branch network and maintained its position as the largest private sector Bank in Pakistan.
HBL is hiring Regional Recovery Manager at Islamabad.
Details are as follows:
Position: Regional Recovery Manager
Location: RHQ – HBL Tower 11th floor, Blue Area, Islamabad
Required Qualification & Experience:
- Bachelor’s Degree.
- 5 years of Credit and Recovery experience.
Job Responsibilities:
Delivering Business Performance
- Profitability of the consumer business by minimizing the NCL.
- Maintain the credit losses as per the assigned targets.
- Negotiate with seriously delinquent customers and obtain payments to minimize losses.
- Manage the w-off portfolio of secured and unsecured products in a manner to recover maximum amount from defaulted customers.
- Manage Flow of GCO as per assigned targets.
- Manage the region in order to achieve results against assigned monthly targets.
- Give the daily and monthly targets to recovery managers and also provide the guide line for achieving benchmarks.
- Analyze and act on all system generated reports, prepare strategies accordingly that will identify potential problem areas and recommend specific action points to help manage the portfolio.
Process Management
- Ensure that all reference material (Collections Manuals, Credit Policies, SBP Regulations and code of conduct & ethics) is readily available to Staff & Collectors.
- Exercise adequate control over the entire regional recovery team in terms of:
- Capacity planning.
- Productivity.
- Delinquent accounts resolution.
- Account coverage.
- Make sure that policies are being followed and overseeing procedures for handling of defaulted customers.
- Ensure legal resource and follow-up on delinquent accounts where applicable.
- Continuously review the portfolio and collection reports to hot list potential delinquent accounts.
- Liaise with Legal/ Law enforcing authorities for speedy recovery process.
- Ensure that all the actions are guided by the current Retails and Collection policy.
People Development & Management
- Responsible for hiring and recruitment of Recovery staff at regional level to ensure adherence to capacity plan.
- Motivating, managing and counselling the recovery staff to ensure their continued focus towards achievement of overall recovery targets.
- Supervise and develop direct reports in a manner to enable them to take a higher responsibility.
- Ensure comprehensive training program and extensive training is conducted for all recovery staff in the team.
Last Date to Apply: 09 December, 2025
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