Job Opportunity at Faysal Bank: Hiring “Branch Service Officer” || June-2025

Latest Job Opportunity for Fresh Graduates at Faysal Bank Limited
Faysal Bank is engaged in Commercial, Retail, Corporate and Islamic banking activities. Faysal Bank’s footprint now spreads over more than 270 cities. As of January 2023, the bank has a network of 700 Islamic banking branches. Faysal Bank Limited has been duly licensed as a Commercial Bank by the State Bank of Pakistan (SBP). Faysal Bank is now a full-fledged Islamic Bank. Our branch network of 700 branches.
Faysal Bank is hiring “Branch Service Officer” at multiple cities across Pakistan.
Details are as follows:

Position Title: Branch Service Officer

Location: Multiple cites across Pakistan

Industry: Banking/Financial Services

Job Type: Full Time/Permanent ( First Shift (Day) )

Department: Islamic Banking

Gender: No Preference

Age: 23 – 35 Years

Career Level: Entry Level

Minimum Education: Bachelors

Required Experience: Fresh – 3 Years

Job Description:

Cash Handling and Transactions: 

1. Conduct routine teller transactions such as cash deposits, withdrawals, account transfers and payments.
2. Ensure all cash handling procedures are strictly followed and comply with bank policies.
3. Balance the cash drawer at the end of the day, reconciling any discrepancies.

Customer Service:

1. Provide professional, prompt, and courteous service to customers.
2. Respond to customer inquiries, resolve basic issues, and escalate complex concerns to the appropriate department.
3. Promote bank products and services to customers as per bank guidelines and encourage cross-selling opportunities.

Operational Compliance:

1. Ensure all transactions comply with the bank’s policies and regulatory requirements.
2. Maintain an updated knowledge of compliance requirements, including anti-money laundering (AML) regulations, Know Your Customer (KYC) policies, and bank security measures.
3. Prepare and maintain accurate records for auditing and reporting purposes.

ATM and Cash Vault Management:

1. Assist in ATM balancing, replenishment, and minor troubleshooting when required.
2. Perform vault duties as assigned, including managing cash flow and ensuring the branch is adequately stocked with cash.

Account Servicing:

1. Assist customers in opening and closing accounts, updating account information, and providing product information.
2. Support account-related processes, such as deposits, check clearing, and fund transfers.

Risk Management and Security:

1. Follow established security protocols to protect the branch and customers.
2. Report any suspicious activity or potential fraud to the branch management and security team.

Sales and Promotion:

1. Identify opportunities to cross-sell banking products, such as savings accounts, credit cards, loans, and other services.
2. Work with the sales team to meet branch and individual sales targets.

Administrative Support:

1. Assist with other administrative tasks as required, including filing, data entry, and customer correspondence.
2. Collaborate with branch team members to ensure smooth branch operations and cover other roles as needed.

Last Date To Apply: 30 June, 2025

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