Job Opportunities at Bank Makramah: Hiring “Customer Services Officer” Across Pakistan || June-2025
Exciting Career Opportunity at Bank Makramah Limited
Bank Makramah Limited (BML), formerly known as Summit Bank Limited (SMBL), has undergone a rebranding under the leadership of His Excellency Nasser Abdulla Hussain Lootah, the majority shareholder. The decision was made to transform the Bank into a prominent Islamic banking institution, dedicated to offering exceptional financial services and innovative products in accordance with Islamic principles.
Bank Makramah seeks applications for the position of “Customer Services Officer” across Pakistan.
Details are as follows:
Position Title: Customer Services Officer
Location: Across Pakistan
Department: Branch Operations
Required Qualification & Experience:
- A minimum of a Bachelor’s degree or its equivalent from an HEC-recognized university / Master’s Degree is a Plus
- 1-3 years relevant Experience within banking industry
Skills:
- Build strong customer relationships, resolve inquiries and complaints effectively, and ensure smooth and efficient service delivery while promoting relevant banking products
- Demonstrate proficiency in banking processes, maintain accuracy in transactions, ensure compliance with regulations (e.g., AML, KYC), and collaborate with branch teams to meet operational goals
Job Responsibilities:
- Greet customers, address queries, and manage account opening, closing, and maintenance, including activation of dormant accounts and KYC updates
- Supervise and process transactions within assigned limits, including fund transfers, payment orders, clearing (inward, outward, same day, intercity, and USD), and bill collections
- Ensure adherence to bank policies, SBP regulations, and timely closure of audit observations, while maintaining strict compliance with regulatory standards
- Manage the issuance and cancellation of payment orders, demand drafts, chequebooks, ATM cards, TDR rollovers, and other banking services
- Oversee customer lockers, stop payments, and special account maintenance tasks such as managing deceased accounts, minor accounts, and providing certificates
Last Date to Apply: 29 June, 2025
Click Here To Visit & Apply Online
Click For Career Opportunities in Gulf & Abroad
