Cakes & Bakes Hiring “Assistant Manager Customer Care” at Lahore || Oct-2025
Job Opportunity at Cakes & Bakes Pakistan – Hiring “Assistant Manager Customer Care”
Cakes & Bakes is one of the most trusted and popular bakery chains, known for its wide variety of freshly baked goods, premium cakes, savory snacks, and confectionery items. With a commitment to quality, hygiene, and taste, Cakes & Bakes has become a household name, serving customers with delicious products made from the finest ingredients.
We are looking for a passionate and skilled professional to join our team as an “Assistant Manager Customer Care” at Lahore. If you or someone you know has expertise in end-to-end recruitment, talent acquisition, and retail hiring operations, we would love to hear from you!
Details are as follows:
Position Title: Assistant Manager Customer Care
Job Type: Full-time (Permanent)
Location: Lahore
Qualification & Experience::
- At least a Bachelor’s degree (16 years of education), preferably a BBA/MBA/master’s in Marketing.
- At least 5-6 years, with a proven track record of customer care, handling customer complaints, taking customer feedback to improve internal processes, compiling and reporting on customer feedback and complaints, coordinating with the sales team to resolve customer issues, monitoring UAN performance, and analyzing results for effective execution.
Skill-Set:
- Should be very well conversant with MS Office (especially MS Excel); should have excellent communication (both verbal and written) and interpersonal skills.
- Market-driven salary shall be offered to the selected candidate.
Market competitive salary shall be offered to selected candidate.
To Apply: Send your updated resume to careers@cakesandbakes.com with the subject line “Assistant Manager Customer Care”.
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