Career Opportunity at Zong CMPak Ltd: Hiring “Business Relationship Manager” at Lahore || Feb-2025
Exciting Career Opportunity at Zong CMPak Ltd.
China Mobile Pakistan (CMPak), a wholly-owned subsidiary of China Mobile Communications Corporation, serves over 26 million subscribers with a 20% market share. Our 4G network currently spans over 100 cities in Pakistan, and this reach is continuously expanding. CMPak boasts the highest number of 4G sites across the most cities, underscoring our dedication to delivering a stable, affordable, and reliable network to our users. Looking ahead, CMPak is committed to enhancing the data experience by offering faster, broader, and more profound connectivity. We see digitization as a driving force for economic growth and are devoted to leading the data services market in Pakistan.
We are looking for the services of a dynamic, exceptionally sound and self-motivated professional for the position of “Business Relationship Manager” at Lahore.
Details are as follows:
Position: Business Relationship Manager
Department & Function: Govt. & Corporate Sales Central
Location: Lahore
Reporting to: Regional Business Head Sales & Services
Job Type: Permanent
Positions: Multiple
Job Purpose:
Establish, maintain, and develop the company’s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction
Qualification and Experience:
- Minimum Bachelor’s Degree in business or any other relevant domain.
- Candidates having Telecom and computer science degrees will be preferred.
- 3-5 Years of relevant experience
Skills – Generic:
- Relationship Building
- Interpersonal Skills
- Negotiation Skills
- Team Player
- Leadership Skills
- Presentation Skills
Skills – Job Specific:
- Sales Skills
- Business Development Skills
- Customer Relationship Management
Job Responsibilities:
Sales Management:
- Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments.
- Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
- Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
- Bringing revenue-generating customers on board.
- Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service
New Business Development:
- Meeting monthly sales targets as approved by Management.
- Exploring and driving new growth venues through existing client base.
- Build new business relationships.
- Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation.
Revenue:
- Revenue assurance as per management-assigned targets.
- Taking steps to enhance the existing clientage revenue as well as from prospective clients.
Customer Retention/Churn:
- To keep a regular track of corporate activation/disconnections along with reasons.
- Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
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